Privacy Policy
DGM Group is committed to safeguarding personal privacy. Unless given consent to do otherwise, DGM Group will only collect and use personal information as set out below.
When a product or service is purchased, personal information may be requested (such as name, address, email, phone numbers) in order to process and deliver your order, and to advise of other related products which may be of interest.
We will not reveal your personal information to any external organisation except where necessary for the purpose of fulfilling your order (e.g. financial institutions that issued your credit card and courier companies that deliver your order).
Personal Information will be used to:
- Enable your order to be processed according to DGM Group procedures.
- Render services related to DGM Group’s business such as warranty or after-sales services.
- Provide you with information about products, services and/or special offers.
- Obtain opinions or comments about products and/or services.
- Record statistical data for marketing analysis.
DGM Group recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes other than those given above without your consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of DGM Group, or any member of the public.
DGM Group may contact individuals using the information which was provided by them in order to:
- Enable your order to be processed according to DGM Group procedures.
- Provide information about new products, special offers and other matters relating to your purchase or job requests.
- Send newsletters about tips or information about Electrical Services, or related specials and matters.
DGM Group will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format. DGM Group employees are obliged to respect the confidentiality of any personal information held by DGM Group. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given.
DGM Group will not be held responsible for events arising from unauthorised access to personal information.
DGM Group may provide links to websites outside of the DGM Group site. These linked sites are not under the control of the DGM Group site, and the DGM Group site is not responsible for the conduct of companies linked to the DGM Group website.
Inquiries relating to our Privacy Policy, or any problems or complaints, may be directed to the Operations Manager by calling the customer service number 1300 724 511.
